What are your delivery days?

We deliver Tuesday through Friday.  Your delivery day is based on the area you live in.  Please check our delivery areas page for more information.

Can I change my delivery day?

Unfortunately, we are only in each delivery area one time per week.  You can choose to skip a delivery week, as long as we receive your cancellation by noon two days before your delivery.  But the day of the week of each delivery is set.

Does someone have to be home to receive the order?

No, we will leave your box in a prearranged location so you don’t have to worry about its safety.  If you prefer to leave a cooler out, we will place the produce in it (this is recommended during warmer periods of the year).

How do I pay for my order?

We accept cash, checks or credit cards.  You can pay for your order in advance online or by sending a check in the mail, or we will collect payment at the time of delivery.  There are credits offered for advance payment.  If we do not receive payment at the time or in advance of delivery, your credit card will be charged with a small processing fee.

Will you send me a bill?

Each box comes with a label that states the order for that week, the order total, and the total amount due.  Also, through managing your account online, you will receive a weekly invoice via e-mail.

Can I pay once a month?

Yes, we encourage advance payments of at least a month at a time.  Per delivery credit card payments are charged a $1 processing fee; advance payments of $150 receive a 5% credit; advance payments of $300 receive a 10% credit.

What do I do if I forget to leave out my payment or box?

You can call us or go online to pay via credit card.  We will pick up your box with your next delivery.

When do you need to know about a change in my order?

All cancellations, suspensions and changes to orders must be received by noon , 2 days before your scheduled delivery.

What’s the best way for me to contact you with a new order or an order change?

Through your online account.  Here, you can change your order, add-on to it, suspend your service, view your account history and make payments.

Can I have a standing order?

Yes!  All of our orders are standing orders.  We will deliver your order as you dictate it to us, until you dictate a change.  This can be done online through your account, or by calling us.

How much do the boxes weigh?

The boxes are not based on weight, but on the retail value of the items on the menu that particular week, and the weight will vary with the items in the box. Our prices are equal to or better than the retail prices at local grocery stores.

Is there a delivery charge?

No, but all orders must be a minimum of $25.

Is there tax?

No, all costs are included in the price.  The exception to this is if you pay by credit card on a weekly basis (a $1 service fee is assessed).

Can I substitute certain items in the box with something else?

Yes, we allow substitutions.

How can I know what is being delivered in advance of our delivery day?

We will send you an e-mail Friday evening with the week’s list of produce.  You can also go online to view the list.

Please note: the contents of the box are subject to change due to quality and availability issues; we will do our best to update you on these changes as they occur.

What do you deliver in the winter months?

We always try to deliver local produce first.  When local produce isn’t available, we buy through trusted organic produce suppliers.

Is everything in the box certified organic?

Yes, not only is all of the produce we purchase certified organic, but our business is a certified organic processor, as well.